Privacy Policy

(Last updated March 5, 2018)

The privacy policies described herein (this “Privacy Policy”) apply whenever you donate to Mentors International and/or wherever you use the Mentors International Website available at (the “Mentors International Website”), which is owned and operated by Mentors International (“Mentors International”). Mentors International respects the privacy of our online visitors. This Privacy Policy tells you how we protect the personal information that you supply voluntarily and will describe the choices you have concerning such information. We may need to change this Privacy Policy from time to time in order to address new issues and reflect changes on the Mentors International Website. We will post changes here so that you know what information we gather, how we might use that information and whether we will disclose that information to anyone. Changes and modifications to this Privacy Policy will be effective immediately upon our posting of the changes and modification on the Mentors International Website, except where prohibited by law. You agree to review this Privacy Policy each time you use the Mentors International Website. By submitting your personal data to us, you consent to the collection and use of your personal data in accordance with this Privacy Policy.

The Mentors International Website is a general audience website and Mentors International does not knowingly collect personally identifiable information from children under 13 years of age.

Personal information is information about you that is personally identifiable like your name, physical address, email address, or phone number, and that is not otherwise publicly available.


Information Collecting and Use

The choice of how much personally identifiable information you provide to Mentors International and the Mentors International Website is left completely up to you and is voluntary. There are times when we may need information from you, such as your name, mailing address or e-mail address. You will be asked to supply that information voluntarily. We collect and use personal information (including but not limited to name, physical address, telephone number and email) in order to:

Administer or otherwise carry out our obligations in relation to any agreement you have with us:

  • Tailor our services to match your requirements
  • Respond to queries or requests submitted by you
  • Anticipate and resolve problems with services supplied to you
  • Create services that may meet your needs
  • Communicate with you about our services
  • Improve our services
  • Conduct research
  • Provide anonymous reporting for internal and external clients

Mentors International collects personal information when you donate to Mentors International.

When you donate, we ask for information such as your name, email address, physical address, and zip code. Once you donate to Mentors International, you are not anonymous to us. Unless you specify that a gift be “anonymous” or otherwise request that your name not be listed, we list the names of donors who give $500 and up in some brochures and benefit programs, so as to recognize their generosity publicly.

Additionally, if you participate in a Mentors International Expedition, you may need to provide additional personally identifiable information necessary to ensure that your travel arrangements have all the necessary information to successfully complete your expedition along with emergency contact information.

We may use other outside service providers to facilitate the Mentors International Website and overall operation, and to perform functions on our behalf, such as sending postal mail and email, removing repetitive information from donor lists, analyzing data, processing credit card payments and providing customer service. These third parties may have access to your personal information as needed to perform their functions, but they may not use it for any other purpose

Mentors International automatically receives and records information on our server logs from your browser, including your IP address, and the page you request.

Information Sharing and Disclosure

Mentors International does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Mentors International’s terms of use, or as otherwise required by law.

Participants in Mentors International Expeditions will provide information that Mentors International will share with third party providers of transportation and lodging to ensure your safe travel and to comply with travel requirements outlined by individual transportation and lodging service providers. Information will not be shared by Mentors International beyond what immediate travel service providers require for travel. These third parties may have access to your personal information as needed to perform their functions.

This policy does not apply to the practices of transportation and lodging companies that Mentors International does not own or control or to people that Mentors International does not employ or manage.

We transfer information about you if Mentors International is acquired by or merged with another company. In this event, Mentors International will notify you before information about you is transferred and becomes subject to a different privacy policy.

Mentors International maintains physical, electronic and procedural safeguards to guard your non-public, personally identifiable information. However, Mentors International cannot guarantee that any information is totally secure. Third parties may unlawfully intercept or access transmissions or private communications and Mentors International makes no representation, warranty or guarantee that the Mentors International Website is protected from viruses, security threats or other vulnerabilities or that your information will always be secure. You hereby acknowledge that we are not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner. If we become aware of any security breach which we know has resulted in unauthorized access of your personally identifying information, then we will endeavor to inform you of that breach as soon as it is practicable for us to do so.

Updating/Correcting Personal Information

You can change your donor information (name, address, etc…) in our database by contacting our customer support team at 801-676-7776, by emailing us at or by writing to us:

Mentors International
Customer Care – Donor Update/Privacy Policy
65 E Wadsworth Park Drive, Suite 207
Draper, UT 84020

Donors who have previously opted-in to external communication lists and services, can also use the above contacts to inform Mentors International that you no longer wish to have your personal information shared outside of the organization

A donor may contact Mentors International and have their name and personal information suppressed, but will no longer receive communications from Mentors International about the impact of their donations. A donor making this election will not receive further communications. Mentors will only maintain the donor’s contact information for historical purposes and no information will be shared or sold to any other party.


Surveys and Promotions

From time-to-time, Mentors International may provide you the opportunity to participate in promotions or surveys through the Mentors International Website, its social media or through email. If you participate, we may request certain personally identifiable information from you. Participation in these surveys or promotions is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code and gender). We use this information to notify and award promotion winners, to monitor Website traffic, personalize the Website and Program and to send participants email newsletters. We may use third party service providers to conduct these surveys or promotions. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.


Anonymous Information

We gather information during normal browsing which we do not tie back to specific individual users. Like many other websites, Mentors International receives and collects information about your session, including the IP (internet protocol) address, domain name, browser type, operating system you use, files you download, pages you visit and dates/times of those visits. This information about your session or about you may be collected by technology such as a “cookie.”


Information From Cookies and Web Beacons

Cookies are small text files created by a website that store information on your computer, such as your preferences when visiting that website. Similar to many websites, if you have enabled cookies in your browser, Mentors International, independently and through enabled third party tools and programs, collects certain technical information using cookies, such as the path of users to the Website, pages visited, originating IP address, browser type, browser language and the date and time of the user’s visit. This information helps Mentors International track trends and improve areas of the Website and Program, and are common analytics used by most websites.

Web beacons are tiny graphics with a unique identifier that are similar in function to cookies but, instead of being stored on your computer, are embedded invisibly on web pages and are about the size of the period at the end of this sentence. Web beacons are used to track the online movements of internet users and help Mentors International better understand User interaction and engagement with the Website and Program (including without limitation, in electronic Communications). The use of cookies by third parties on the Website is for the purpose of making the Website easier to use and to enable certain features of the Website and is not covered by this Privacy Policy. We do not have control over these cookies.


Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

In certain areas Mentors International uses industry-standard SSL-encryption to protect data transmissions.

Links to Third Party Websites

Mentors International may provide links to third party websites; however, we are not responsible for those sites, their content or privacy policies. This Privacy Policy does not apply to any web pages not under a domain owned or operated by Mentors International, regardless of any hyperlinks from a web page under our domains to external web pages. We advise you to check their privacy policies as well.


Social Networking Sites

Mentors International operates and maintains social networking pages and venues on websites such as Facebook, Twitter, YouTube and Google. Mentors International will, from time to time, import comments and posts from these third-party websites to this website. If you post to any of Mentors International’s social networking pages on third-party websites, you are providing information to the public and do so at your own risk. Further, Mentors International may use these postings on its website without notice or compensation to you. Please visit the privacy policies of any third party websites before posting to Mentors International’s pages there.


Accessing Mentors International Website From Outside the U.S.

Mentors International makes no representation that materials on this website are appropriate or lawful for use or access in locations outside the United States. Access to this website from countries or territories where such access is illegal is prohibited. Those who choose to access this website from outside the United States do so at their own initiative and are responsible for compliance with local laws.


Changes to This Privacy Policy

Mentors International may update this policy as noted above. Changes will be made on this page. The date of the last update will be prominently posted above. We may also notify you about significant changes in the way we treat personal information by sending a notice to the primary email address you specified when originally providing it to Mentors International.